Where to Buy Koi CBD (2026): Online, In Store, and the States They Cannot Ship To
Koi sells direct from koicbd.com and through several thousand independent retailers. Which route makes sense depends on what you are buying and where you live, because Koi's intoxicating products are blocked in a long list of states while its CBD is not. Here is the whole picture.
The short answer
Buy direct from koicbd.com. It is the only channel with the full catalogue, the only one where you can match a batch number to a certificate of analysis, and the only one that gets you the subscription and first-order discounts. Shipping is free over $69.
Buy in a shop if you want it today, or if you want to see the packaging before you commit. You will pay list price, the selection will be a fraction of the range, and you should still check the batch number against Koi's lab results before you use it.
Buying direct from Koi
| Free shipping | Orders over $69. Below that, economy shipping is $8.99. |
| Economy | 5 to 8 business days, USPS. |
| Priority | 3 to 4 business days, $14.99. |
| Express | 2 business days, $34.99. |
| Processing | 1 to 2 business days. Orders placed after noon Pacific ship the next business day. |
| Where they ship | United States, US territories, and military APO, FPO and DPO addresses. No international shipping. |
| Tracking | Emailed within 24 to 48 hours of dispatch. |
| Returns | Full refund on returns started within 90 days of purchase; 50 percent back between 91 and 150 days. |
| Chocolate | The YEEHAW bars ship cold-packed with an ice pack and insulated foil. Pay for faster shipping in summer. |
The $69 free-shipping threshold is worth planning around. The 1000mg tincture at $69.99 and the 60-count Complete gummies at $69.99 each clear it on their own. A single 500mg balm at $39.99 does not, and the $8.99 shipping turns it into a $48.98 balm.
Where Koi cannot ship, by product
This is the part that catches people out. Koi's CBD ships everywhere in the US. Its intoxicating hemp products do not, and the restrictions differ product by product rather than applying across the board. These lists come from Koi's own product pages.
| Product | Cannot ship to | States blocked |
|---|---|---|
| All CBD products | Nowhere. Ships to all 50 states. | 0 |
| Delta 9 gummies | California, Oregon | 2 |
| Extra Strength Delta 9 | California, Oregon | 2 |
| Dragon Blend | California, Oregon | 2 |
| Delta 8 gummies (standard) | California, Oregon | 2 |
| Extra Strength Delta 8 | AR, CA, CO, CT, DE, GA, HI, ID, IN, IA, KS, MA, MS, MT, NV, NH, NY, ND, OR, RI, SC, UT, VA, VT, WA, WV | 26 |
| THCA flower and pre-rolls | Arkansas, California, Idaho, Minnesota, Oregon, Rhode Island | 6 |
Note the oddity in Koi's own labelling: the standard Delta 8 gummies list only California and Oregon, while the Extra Strength Delta 8 lists 26 states. Same cannabinoid, very different restriction lists. We would treat the longer list as the safer guide to where delta-8 is contested, and check at checkout — Koi blocks restricted addresses there, so you will find out before you pay rather than after.
If you are in California or Oregon, Koi's CBD range is fully open to you and nothing intoxicating is. That makes the Naturals tincture, the Anytime Balance gummies and the 3000mg balm the products worth your time.
Buying Koi in a shop
Koi runs a store locator at koicbd.com/pages/store-locator, built on Storemapper. Enter a zip code or town and it returns nearby stockists with phone numbers, hours and directions. Koi describes its retail footprint as thousands of independent retailers across the United States — smoke shops, vape shops and wellness stores rather than a chain partnership.
Call before you drive
The locator tells you a shop is a Koi stockist. It does not tell you what that shop has on the shelf today. A store carrying the Balance Bar will not necessarily have the 3000mg balm, and most carry a handful of SKUs out of a 31-product range.
Check the batch number
Koi publishes a certificate of analysis for every batch, searchable by the lot number printed on the package. Do that in the shop before you buy. It is the single best protection against a counterfeit or a very old unit, and it takes thirty seconds.
Expect to pay list
Retail is list price. None of Koi's stacking discounts — the first-order code, the subscription rate, the Koi Cares programme — apply in a third-party shop. Our coupon page covers what you give up.
What about Amazon and the big marketplaces?
You will not find genuine Koi CBD on Amazon. Amazon prohibits the sale of CBD products, so anything listed there under a Koi-sounding name is either hemp seed oil with no CBD in it or not what it claims to be. The same caution applies to eBay and third-party sellers on general marketplaces. If the seller is not koicbd.com or a shop in Koi's own locator, you have no way to verify the batch.
Online or in store: which is actually better
Buy direct when
- You want anything beyond the handful of bestsellers
- You want the first-order, subscription or Koi Cares discount
- You want the batch COA before you open the package
- Your order clears $69 and ships free anyway
- You want the 90-day refund window, which is Koi's own policy and not a shop's
Buy in a shop when
- You want it in your hand today
- You are trying a format for the first time and want the smallest size
- You would rather not have hemp products delivered to your address
- You are in a state where the intoxicating products cannot ship but a licensed local shop stocks equivalents
Where to Buy Koi CBD: FAQ
Where can I buy Koi CBD near me?
Koi runs a store locator at koicbd.com/pages/store-locator. Enter your zip code or town and it lists nearby stockists with hours and directions. Koi says its products are carried by thousands of independent retailers across the US, mostly smoke shops, vape shops and wellness stores. Call ahead, because being a stockist does not mean carrying the specific product you want.
Does Koi CBD ship to all 50 states?
Its CBD products do. Its intoxicating hemp products do not. Delta 9 gummies and Dragon Blend are blocked in California and Oregon; THCA flower and pre-rolls in six states; the Extra Strength Delta 8 gummies in 26. Koi blocks restricted addresses at checkout.
Is Koi CBD sold on Amazon?
No. Amazon prohibits CBD sales, so genuine Koi CBD is not listed there. Anything on Amazon using the Koi name is not a verifiable Koi product.
How much is shipping from Koi?
Free on orders over $69. Below that, economy shipping is $8.99 and takes 5 to 8 business days. Priority is $14.99 for 3 to 4 days and Express is $34.99 for 2 days.
Is it cheaper to buy Koi online or in a store?
Online, in almost every case. Retailers sell at list price, while buying direct gives you access to the first-order discount, the subscription rate and the Koi Cares programme, plus free shipping over $69.
Can I return Koi CBD bought from a shop?
Koi's 90-day refund policy covers purchases made from Koi. A product bought in a third-party shop is subject to that shop's return policy, which is usually much less generous for opened consumables.
Does Koi ship internationally?
No. Koi ships within the United States, US territories and military APO, FPO and DPO addresses only.
Keep Reading
Koi Coupon Codes
Every current discount, stacked in the right order.
Koi CBD Review 2026
The full brand review: all 31 products priced per milligram.
Koi CBD Strengths Explained
150mg to 3000mg, and which one you need.
Best Koi Products 2026
Every product ranked by value and formulation.
The Koi Lawsuit, Explained
The actual legal record, from primary sources.
What Happened to Koi Vape Juice
Why the product Koi was known for disappeared.
MyCannabisReviews may earn a commission from qualifying purchases made through links on this page, at no extra cost to you. We do not sell these products directly. Shipping rates, restricted-state lists and policies verified against Koi's published pages on 29 August 2026 and subject to change. Content is for adults 21+ and is not legal or medical advice.
